KB19

FAQ

What are the payment terms we can support?

We can support the multiple payment terms depending on the convenience of both sides, and payment terms can be wire transfer, letter of Credit, SinoSure and other types of insurance or platform etc. please contact our sales for consultant.

What are the delivery terms we can support?

As a leading lithium storage battery manufacturer in China, Lithium Storage can provide various deliveries depending on your need, such as FOB, CIF, and DDU etc, and we also support customers to pick up standard products or constant orders' goods from our UK branch. Please contact with our sales about the delivery terms you prefer.


What is the delivery period for the orders?

The delivery period will depend on our production plan, stock qty. and type of products. Generally, the delivery period of cells with welding terminals is around 10working days after deposit, while we have the cells in stock. The delivery period of cells with other types of terminals and standard modules, like the LFP module and VDA battery module, is around 1 month after deposit. The delivery period of battery systems and customized products is around 60 days after the deposit. Please contact our sales for specified products.


What is the warranty for the goods?

We provide a guarantee for a manufacturing fault of 36 months for most goods from the date of delivery. If you want extend this warranty period, please contact our sales for consultant.


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